Terms and Conditions

 

Effective Date: 01-July-2025

Last Updated: 01-July-2025

 

Welcome to Merry n Jolly. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

• These Terms & Conditions govern all purchases, browsing, and interactions on the Merry n Jolly website.

• Merry n Jolly reserves the right to update or modify these terms at any time without prior notice.

• Continued use of the website constitutes acceptance of updated terms.

2. Eligibility

• You must be at least 18 years old to make a purchase or use our services.

• By placing an order, you confirm that all information provided is accurate and complete.

3. Product Information

• We strive to provide accurate images, descriptions, and specifications.

• Colours and sizes may vary slightly due to screen settings and handmade craftsmanship.

• Merry n Jolly is not responsible for minor variations that do not affect the product’s quality or usability.

4. Pricing & Payments

• All prices are listed in INR and include applicable taxes unless stated otherwise.

• We reserve the right to change prices at any time.

• Payment must be completed using the methods provided at checkout.

• Merry n Jolly uses secure and trusted payment gateways for all transactions.

5. Orders & Cancellation

• An order is considered confirmed only upon successful payment and email confirmation.

• Merry n Jolly may cancel orders due to product unavailability, payment issues, or suspicious activity.

• Customers may request order cancellation before dispatch by contacting support.

6. Shipping & Delivery

• Shipping timelines are estimates and may vary due to logistics or location.

• Delays caused by courier partners, weather, or unforeseen circumstances are beyond our control.

• Delivery charges (if applicable) will be displayed at checkout.

7. Returns, Replacements & Refunds

• Due to the nature of soft toys, returns are not allowed for used or opened items.

• Replacements are provided only for damaged, defective, or wrong products received.

• Customers must share unboxing video/photos for verification within 24–48 hours of delivery.

• Refunds (if applicable) are processed to the original payment method within the standard timelines.

8. Intellectual Property

• All content on the website—including logos, images, text, and designs—is the property of Merry n Jolly.

• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

9. Privacy & Data Protection

• User data is collected and processed in accordance with our Privacy Policy.

• We do not store or have access to your payment details.

10. Limitation of Liability

• Merry n Jolly is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

• Our liability is limited to the value of the purchase made.

11. Prohibited Activities

Users agree not to:

• Misuse the website for fraudulent or harmful activities

• Attempt to access restricted areas or compromise website security

• Copy, resell, or exploit any part of the website illegally

12. Governing Law

• These Terms & Conditions are governed by the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of courts in Delhi.

13. Contact Information

For any queries, support, or legal concerns, contact us at:
Email: support@merrynjolly.co.in
Phone: +91 9653015988